Course Code: DWC109

Course Detail:

This specification is designed to enable candidates acquire a range of skills and knowledge and competencies in dealing with conflict and responding to physical threats and ultimately physical attack. The specification is designed to address requirements in a range of workplace environments where staff may be deemed to be at risk of physical attack. The skills, knowledge and competencies within this specification focus on the candidates’ awareness and the use of communication skills, leading to, as a last resort the application of breakaway techniques in a self defence mode to reduce the risk of injury.

The specification includes a section on “Control and Restraint” for application in circumstances where detaining persons by physical restraint is deemed to be necessary.

Certification:

Certification leads to inclusion on the “Dealing with Conflict” category of the National Qualifications Register (NQR) which is published on The Security Institute website.

Requirements:

Candidates must be over eighteen years of age and would have a good working knowledge of the English language, be effective communicators and have some experience in dealing with people in a customer / client environment.

To gain entry onto a course using this specification, candidates must be at least aerobically fit. Physical contact and physical activity are inherent within the course and successful completion of practical skills demonstrations is mandatory. Candidates are advised to consult their doctor if they are in any doubt as to their physical ability and fitness level. All candidates will be asked to sign declarations is respect of their abilities prior to taking part in a course of study leading to the qualification.

Next Course Date(s):

13th, 14th, 15th September.

Cost:

€500 per person (group discounts may be available on request)

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